How to use Salesforce Authenticator for MFA

 

Salesforce Authenticator is an intelligent, mobile-enabled two-factor authentication app that adds an extra layer of security to protect the Salesforce account and data.

1. PHONE: Download Salesforce Authenticator from the App Store or Google Play on your mobile device.
   
2. DESKTOP: Login to Specright. Click the person icon in the upper right corner, then click Settings. Select Advanced User Details in the My Personal Information section on the left hand side. 
   1. No results? Enter Personal Information in the Quick Find box, then select Personal Information.
3. DESKTOP: Find App Registration: Salesforce Authenticator, and click Connect. 
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5. PHONE: Open the Salesforce Authenticator app on your mobile device. If you’re opening the app for the first time, you see a tour of the app’s features. Take the tour, or go straight to adding your Specright account to the app.
6. PHONE: In the app, tap Add an Account to add your account. The app generates a unique two-word phrase.
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8. DESKTOP: Back in your browser, enter the phrase in the Two-Word Phrase field. Then click Connect.

Note: If you previously connected an authenticator app that generates verification codes to your account, you sometimes see an alert. Connecting a new version of the Salesforce Authenticator mobile app invalidates the codes from your old app. When you need a verification code, get it from Salesforce Authenticator from now on.

7. PHONE: In the Salesforce Authenticator app on your mobile device, you see details about the account you’re connecting. To complete the account connection, tap Connect in the app.